Customer Testimonials
Ferrari Long Island under Bill Riedel leadership and McGovern ownership is focused on customer service and making right on prior ownership mistakes.
Justin was awesome! I was in and out of service in a couple days. Made me feel great about being a Ferrari client.
Jonathan was terrific and honest to work with. Very nice, personal, and quick to return calls. Dealership folks were all very nice and respectful. A pleasure.
professional courteous thorough friendly & transparent . frequent updates and the video explanation of issues was excellent
The overall experience was excellent. DJ did a great job with showing me several vehicles, both Ferrari and non-Ferrari models. Rob in finance was great as was Geno, the sales manager. Bill the general manager also reached out after the initial sale to see how everything went. They are a real step up from the typical dealership model.
Extremely courteous, very friendly , was great to work with. Always answering all my questions promptly. Thank you
Just had my car serviced and it was a very pleasant and efficient experience. Thanks to Adam and Jacqueline for their customer service , the Tech for servicing the car and Mike for pick-up and delivery
The dealership was great very professional came picked up my car and dropped it off. Detailed it when they sent it back. I would recommend them. Adam was great and so was Bill.
My purchase was totally remote and seam less—selection, purchase and delivery. Excellent service provided by my salesman.
DJ provided the best service. Highly recommended very cordial and professional would definitely do business again
I have been lucky enough to have Graig Choute as my Ferrari salesman for 9 years . He helped me on all 5 of my Prancing Horse purchases . His advice and guidance was always with my best interests in mind. My wife and I consider Graig a personal friend and definitely not a salesman. John and Maria Palone
Great experience! Justin and Steve were super professional and helpful. Would def buy from again.
Having purchased high performance vehicles from just about every "premier" dealership in the NYC metro area over the past 35+ years, it is not a casual statement to say that Long Island Ferrari has established the benchmark for overall client experience. In particular, Geno Defrancesco is a committed, low-pressure, no-nonsense individual that is more concerned with a longterm client relationship than a "deal". Expectations are clearly set, and well-exceeded.....a simple formula for a successful business serving a discerning clientele, yet it escapes so many other dealerships. Highly recommended.
Working with Ferrari of LI has been great. Justin, my service advisor, is great with communication, setting expectations and delivering. I recently had an issue with my 2017 California. Called Justin and was able to get the car taken care of without issue. It’s great to work with a dealer and team I can trust. Thanks guys!
This review is specifically for DJ at Ferrari Long Island. As a client who has just completed their seventh purchase in the last three years, I can confidently say that the level of service and professionalism DJ provides is truly unmatched in the automotive world—and that's saying something when dealing with Ferrari.
The sheer volume of our business demonstrates the trust and confidence I have in him. Every single transaction, from the initial customization to final delivery, has been seamless, transparent, and, frankly, exciting.
DJ consistently goes above and beyond expectations. His product knowledge is encyclopedic, and he ... Read More DealerRater - Nov 20, 2025
Recently had service on my California and all I can say is First Class. I wants to have the wrap taken off and my salesperson Justin Ghaw took care of me every step of the way. From drop off to pick up and numerous texts inbetween, I never had to figure out the status. They even through in some swag. Would not hesitate to come here.
I value their efficient, transparent, and straight forward experience in working with them. Solid dealership.
Stay away from this dealer, Bad customer service and communication ,No respect to serious buyers, Salesman do not return phone calls ,they seem not interested , unprofessional , never had such bad experience.especially when you trying to buy cars worth 200-300 k, you will get better service at Honda and Toyota dealers. I owned Lambo, Bentley RR always had best experience but NOT with this dealer .
Ferrari of Long Island is First Class from the minute you walk in. Knowledgeable, helpful, fun and genuinely excited and proud of what they do. Thank you Justin Ghaw for answering all of my questions, even when they were on the weekend or later in the day. Highly recommend a visit!
courteous, attentive and friendly experience- lets not forget knowledgeable as well!! always a pleasure to go there
The service dept. was very good. A slight delay on getting a new tire outher wise all good
Could not be more satisfied with the services provided at Ferrari of Long Island. Adam Romano, Service Advisor was a pleasure to deal with on every level. The facility's new service department is spectacular, and the technicians well versed in all-things Ferrari.
Top notch service. Smooth transaction and great pricing. Highly recommend for all your ferrari needs!!!
Timely good connection to customer pickup and delivery service very helpful Service contact person accessible
I could not have a more enjoyable and professional experience having my cpo Ferrari serviced and running better than ever. Justin is an absolute asset.
These guys are all about responsiveness. That is huge for me. The customer service people all gave me their personal cell phones so I can reach out whenever I want. So very grateful for their focus on keeping me happy. Justin and Adam are AWESOME.
Clean and efficient. Andre as well as John and Bill would all be recommended by me as they worked as a team to get me the answers I needed in a prompt manner. One of the best experiences I have had buying a car. Although it was not a Ferrari Andrew had extreme knowledge about the used BMW I ended up purchasing.
Justin from the Maintenace Department is by far the best representative for any car I have ever purchased. I can't really say much more than that, but they diagnosed, fixed and shipped my car back and forth all under certification. Which by the way, you definitely should have. It's worth its value in gold.
I was very pleased with Adam and the service department at Ferrari of Long Island. They handled my car and the servicing needs very professionally, and made me feel comfortable through the entire process. Would highly recommend
DJ was excelent to deal with, as was the whole team. HE was very, very knowledgeable. I flew from the midwest to see the car and purchase it. There was a little issue the morning I was heading there, and he handled that extremely well. It was a VERY good experience. They were missing a key, so they agreed to get me one. When I got it, I was told there would be a decently large fee to program it from my local dealer (not going to drive the car 1500 miles to get a free key programming). When DJ followed ... Read More DealerRater - Jul 16, 2025
Well, to start the new facility is incredible! Their selection of new and pre-Ferrari is out of this world! The service department has always been fantastic and now they’re even better in the new facility!
I was very impressed with the attention to detail and response to caring for my car.
There attitude is very caring and the atmosphere is professional. All my concerns was answered and addressed. Thank so much
Excellent pick up and delivery and addressed needed service in a few days. Very satisfied.
Great service , very nice to work with . Everything done on time . Good good good good
Holy smokes, Andrew knows his stuff - he is truly knowledgeable about all his products and a fabulous salesman! Love the choices and guidance Andrew gave me throughout the buying process. Great staff, great dealership!
Great service, people and fair pricing. Freddy and Bill were great through the whole process.
They were great to deal with and helped with all my needs. I feel they went above and beyond to help me purchase the vehicle.
Justin was incredibly accommodating and helpful. He set me up for my Corso Pilota and touring Maranello next year. Great and friendly guy. Robert Fong was excellent as to paperwork and financing options. Ferrari of Long Island is a top notch dealership
I was promptly greeted at the service department by Julia Mika. She was very friendly and a pleasure to work with. She notified me as soon as my car was ready and included a complimentary wash. The service department gets an A+++.
My purchase of this beautiful SF90 from FLI was perfect. From sales to Managment and paperwork efficient, professional and friendly. Ferrari of Long Island makes me feel like family. Best Regards, JR Texas
Great dealership, Jonathan was very professional and straight to the point; Bought a car for $200,000 deal was made in two days with no problem at all, I will do business again with this dealership.
Mohamed was awesome. He took really great care of my car. He always kept me updated while my car was there for service. A+++
Helpful courteous knowledgeable Kyle kept in communication with us and took care of any issues with the vehicle
DJ Gonzalez and his colleagues at Ferrari of Long Island are exemplary From our initial telephone conversation to his handing over the keys, he provided First Class Treatment all the way! DJ is friendly, knowledgeable, and extremely eager to assure that every question is answered and every detail is covered My experience was truly outstanding in every respect
Inquired about one of their pre owned cars. When I reached Kyle he was professional and eager to get my requested info on the car. The next day I did not receive an email or a call so I called back to find out it was Kyles day off. That’s fine but if you say you Will get info to a customer then do what you say. So I call in and ask for someone else to get me some info on the car. Enter Michael who sends me what info he had (but was same info I received ... Read More DealerRater - Jun 6, 2023
DJ was great. I bought the car sight unseen and had it shipped to me out of state. Good communication throughout and they went above and beyond when servicing the car at no additional expense to myself. Would def do business there again!
I would rate this Dealership 10 starts. DJ Was amazing. Upfront honest helpful. Like most exotics they actually wanted to earn my business. Will definitely buy a car from them in future.
Great dealership, from the selection of autos to the extremely friendly and professional staff. Would recommend to anyone interested in high end autos.
Please do not make the mistake of using this dealership to sell your vehicle. They made a major error on their end and then tried to intimidate me into buying back my own car after they already sold it and registered it to another owner! Please if you have similar issues with this dealership contact the DMV and file a vehicle safety complaint form. The DMV investigated the issue and they were able to get me my money.
From parts, service to sales . Amazing service !!
The buying experience was first class in every way. Great sales team - Gianni, Vlad and Justin were a pleasure to work with. Very happy with my 488 spider and recommend this dealer to others in the market.
Excellent professionalism by my advisor Chris Conigliaro. Vehicle was quickly diagnosed repaired and returned in immaculate condition. Chris is a true professional and makes the customer feel they are in good hands!
Very easy transaction. Entire staff was great to work with.
Car was picked up, serviced and returned hassle free
Everyone from top to bottom were kind ,helpful and knowledge during this recent routine service call. I have always been impressed by the service Dept at Ferrari of LI. They are fast and efficient and always accurate in their assessment of any problems that periodically may arise. They have impeccably maintained my car for a good number of years. Everyone has gone out of there way to help me with any questions I have. I have no doubt where I will be buying my next Ferrari (Ferrari of LI )is top notch. A special shout-out to Master Mechanic Mr. Jimmy ... Read More Google - Aug 20, 2021
I’ve purchased my F8 + 812 from Ferrari LI and they are the best Ferrari dealer around. Sales to Management to Finance to Service. Top notch. Chris from service is the best. I highly recommend him.
The superstars with these Italian cars! God bless them all. I own a Ferrari and a maserati.
Vlad was great to work with. A flawless transaction. Thank you!
Brought car in for service the day I called. Identified problem with Bluetooth quickly, fixed it within a day and provided a loaner at no cost.
Very honorable gentlemen running the sales department. I was treated fairly and with respect at all times.
The very best and efficient dealership
The service from this dealership is exceptional! Alex was wonderful to work with. He made the entire process so easy…. and Eric made a 3 hour drive to hand deliver my new car. I will definitely be doing business with them again for any future purchase!!
Alex in sales was great! Love my new car. He made it a simple and easy process.
Simple easy to work with service team especially Jen and Lou; sales team headed by Gianni second to none.
Fantastic Service! Gianni and Dani handled every last detail for me. They never can “No” to any request.
Nice people / Great service
This was the best vehicle purchase I have ever made. Full and clear responses to all my questions pre-purchase, they handled all paperwork in 15 minutes, and it all flowed so seamlessly. Bravo to all and especially Kyle, my salesperson. He was top notch and kept me in the loop for the whole transaction. Well done!
Amazing service at Ferrari Long Island, special thanks to Gregg my service advisor always a pleasure to deal with.
Picked up on time, delivered on time and no surprise costs. Class act
I have to share my latest (Pre-owned Porsche Panamera turbo) purchase experience at Ferrari of LI. This is one first class operation. I have bought a fair amount of high-end cars in my time and this was hands down my best experience. When you first walk into their most impressive, impeccably maintained showroom to the client lounge not to mention some of the most beautiful cars ever, you have to be impressed. Alex my sales associate was up front and honest regarding all aspects of the vehicle and even pointed out items the car did not have. Vlad, sales manager ... Read More Google - Apr 12, 2021
An excellent dealer. Has helped with last minute issues on the spot as well as always delivered what was promised. I recommend then 100 percent
Excellent professionalism and timely service by Chris.
Excellent in every category
Exceptional service
Good service and delivered everything as promised. Kyle Goding was my salesrrr rep and was excellent. Informative yet no pressure which would have run me out the door. Very Happy and love my Ferrari 👍👍
The entire team was great. So far a great experience. They arranged shipping of my car door to door and did exactly what they said they would. Highly recommend this dealership. My standards are high and they met them.
No loaner car. Not ok with me. Buy these cars specifically for special treatment and that is and should be standard treatment. They give loaner cars to Honda owners.
Awesome..kyle was v helpful!!
I was not aware of my son's dream to sit in these cars. He hugged me and thanked me many times. The Lamborghini is his favorite. Surprisingly I liked "The Dawn" Roles Royse.
Amazing dealer all staff are extremely kind they let me sit in a LaFerrari highly recommend this place they will treat you amazing
Chris and the staff are all fantastic. Great service, above expectations